#6 – Update download problem

Posted in ‘U.S. Military Campgrounds Directory’
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Sunday, 03 May 2015 20:26 UTC
When I downloaded the updates, the icon could no longer find the exe. file to start the updated program............   Please forward a new "install" file if posible.........   Thanks, Charles T Sing
Sunday, 03 May 2015 22:14 UTC

Hi Charles,

I suspect your anti-virus is "quaratining" the file with a "false positive" identifiction of a Trojan. See the other help tickets, as this just recently started with Norton and McAfee. Both have replied it is their problem, but it won't be fixed until their next virus definition file release.

You can re-install the Direvctory software by:

  1. Download the 7-day trial of the Directory software from here.
  2. Once installed and running, you may need to re-enter your registration information. This will remive the trial limitation.

If you still have problems, verify yoru anti-virus isn't "quaratining" the file. Yiou may need to "restore" it  and be sure to exemot it from the virus scan.


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